TheIndependent – British Gas Fined £5.6m For Stopping Businesses Switching Energy Suppliers – 10 April 2014

The Independent

Investigation found a computer error meant 5.6% of objections company made to customers switching suppliers between 2007 and 2012 were ‘invalid’

By David Wilcock

Quote: Energy giant British Gas has been ordered to pay £5.6 million in compensation and fines for blocking business from switching suppliers and failing to tell others their contracts were ending, Ofgem said.

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